The Redwell Inn

I had an absolutely fantastic experience at this hotel. From the moment I arrived, the staff were incredibly warm, welcoming, and attentive. Their friendliness genuinely made the stay feel special – nothing was ever too much trouble, and they went out of their way to make me feel at home. The room was spotless, comfortable, and well-equipped, with thoughtful little touches that added to the overall quality of the stay. The facilities were excellent too, and everything was maintained to a high standard. What really sets this hotel apart is the people. Every interaction with the team – whether at reception, in the bar, or with housekeeping – was a reminder of what great hospitality should feel like. It's clear that the staff take real pride in what they do, and it made all the difference. I wouldn’t hesitate to stay here again and will be recommending it to friends and family. A big thank you to everyone at the hotel for such a memorable stay!

This is a small hotel with about 8 rooms in the picturesque village of Barnard Castle. There is room for parking directly beside the hotel with easy access from the main road. The town centre is a short walk away and you are almost immediately able to access the picturesque countryside that you likely came for. We were warmly welcomed by the staff and well looked after during our stay. The accommodation was more than adequate for our needs, clean and tidy, comfortable beds and a good nights sleep. The food was delicious. The breakfast choice is your normal range, the quality is high and the food well presented. You’ll certainly find the usual requirements for your brekkie and if you need anything you just have to ask. We ate two evening meals in the hotel and they were delicious and to a high standard. Steak was cooked to the requested level and fish was battered perfectly. Staff welcome you with a smile and charm that County Durham is famous for. A special mention to Saff for looking after us. She even took time to show me a few of the local sights. Thanks Saff.

The staff were excellent as they kept the hotel part of the building open for us during some renovations in the kitchen or bar area. This meant that we were unable to have breakfast there. However staff warned us about this and compensated us for this. The rooms we hired were spacious and clean with a good bathroom. They recommended a good Indian restaurant and ensured our arrival and departure was easy. We were unable to use the bar area or the outside beer garden but it seemed fine once work was completed. There was good information provided about a wide range of local attractions etc. Barnard Castle is a lovely town to visit. The location was easy to access in a quiet area just a short walk from the town centre. Car parking seemed plentiful.

A lovely room with a huge balcony (if only it had been a sunny evening), comfortable bed, good tv, hot shower, clean, huge tasty breakfast and a wonderful girl Friday called Lucy, who went above and beyond, couldn't have been more obliging and helpful.

Very convenient to Barnard Castle and it provided good food and a comfortable bar with a log fire .